Three to get ready

This is week three of our conversation with Chef Dominique Crenn, 2016’s world best female chef and participant in this year’s Euphoria food and wine festival in Greenville SC, on the weekend of September 21-24.  Along with other chefs, including La Farm’s Master Baker Lionel Vatinet, Chef Dominique’s innovative and imaginative cuisine will be showcased Saturday evening at the Seeing Stars dinner.

Iron Chef America is a competition series based on the hit Japanese show.  It pits a stable of chefs; dubbed “Iron Chefs”, against chef-challengers.  The two go head to head in Kitchen Stadium.  Using a mystery theme ingredient, a culinary battle ensues during which each chef creates a minimum of five dishes.New Iron Chefs were anointed in The Next Iron Chef, a single elimination series with ten of America’s premiere chefs competing for the title.  In 2009, Chef Dominique competed in season two, which eventually saw Jose Garces winning the title.

In a case of sweet, sweet karma, in 2010 she competed on Iron Chef America where she trounced Chef Michael Symon in battle yogurt.

Chef Michael Symon.  He’s not just unhappy about that ugly jacket he’s wearing…

Chef Crenn and I recently had a phone interview.  This is the third and final part of that conversation.

Iron Chef; where by the way you were robbed, Oh, you are sweet, but I didn’t want to.  Oh Really?  Looking back, I am not someone who would be happy doing that.How did you keep coming up with such imaginative and original dishes during the competition?  You know, I’d just look at the ingredient and try to understand what the ingredient is about.  Kind of like, go back, deep into your memories, and do things that perhaps, you have eaten before; maybe what you mother used to cook, and you’re just being creative, you know?  And it’s quite interesting, because you compete with others that don’t have the same background that you have or come from the same country.  Obviously, this is not France, and that was my point of reference.  Then you are judged by those that are not French at all, so I try to connect with them.  It was a lot of fun–it was a lot of fun.Things that you guys came up with, week after week, some of them should have been classics.  You wonder why someone hadn’t come up with that fifty years ago.  One time they gave me a sea cucumber to cook.  But they didn’t give me fresh, they gave me frozen sea cucumber, and I’m like, “Really?  Are you serious?”  So, anyway.

I have one more question for you, and I won’t steal any more of your time.  What is one thing about you, that no one would ever guess?  I used to be a little ballerina.  Yeah, I was not disciplined enough, I guess.  And, I was so bored.  Yeah.Chef, thank you so very much for taking time for this.

Chef Dominique Crenn may not have had the discipline for ballet, but she had enough to earn a baccalaureate in economics and a bachelor’s degree in international business from the Academy of International Commerce of Paris, then move to San Francisco and start her education all over in some of the best restaurants and under the tutelage of its best chefs.  And only nine years later she was so well regarded she moved to Indonesia as the area’s first female executive chef.

I’ll bet, on that journey, she was never bored.Next week is the last pre-Euphoria chef chat.  Chef Trey Bell, of Greensboro’s LaRue Elm, will be under the microscope.Thanks for your time.

Hair-Brained

It takes pain to be beautiful –Judy Simons.

In addition to being my mom’s best friend, Miss Judy was a hairdresser in Elizabeth City. She was responsible for maintaining my mom’s status as a blonde beehived bombshell.  I also went to her for haircuts.

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Is it Mom or Marilyn Monroe?  I can’t tell.

She was the instrument of the pain of which she spoke.  It was delivered in the form of less than gentle attempts to comb out the snarls from my tresses.  She was rough, and I was a big, tender-headed crybaby.  We were a match made in irony heaven.

My whole life I dreamed of the glorious day when I was old enough to have a say in my own hairstyle.  I was at the mercy of my mother’s aesthetic, and her view of an appropriate cut for a little girl.

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Do you see the look on my face?  I HATED my hair.

In kindergarten, she made me get a pixie.  I hated it.  It’s been close to fifty years, and I still harbor a little hostility about it.  But Twiggy and Mia Farrow were huge in the late sixties, so I sat in an adjustable chair and forlornly watched as almost all the hair was rudely amputated from my head.

Have I mention I hated it?

So finally, one day I was allowed to choose my own hairstyle.

I wanted the groovy cut that Carol Brady had.  Miss Judy gave me a perfect rendition. After I was given control, my hair was nothing special, long, with bangs and a ponytail, little girl hair.

Until the eighties happened.

I was a big fan of tough rocker chick, Joan Jett.  She was cool and brave and didn’t care what anybody thought.  And one of the coolest things about her was her hair.  She had a shaggy, shoulder-length do with bangs.  I got a picture of her and headed down to my local hair cuttery (Miss Judy was no longer an option).I loved it and decided that this would be my look when I married Petey in a few months’ time.  Unfortunately, not long before the wedding, the woman who cut it moved.  I found someone new and made an appointment for a prenuptial trim of my beloved Joan Jett.  She took one look and asked me two questions.

“So, did you do this to yourself?  And how do you want me to fix it?”Sadly though, that mop top I sported was the gateway cut to all sorts of disastrous coiffures.

It was so huge it looked like I styled it with a bicycle pump and shellac.  For a short time in the mid-eighties, my hair was assigned its own zip code.  My daily spraying habit was probably responsible for the disappearance of a dinner plate-sized piece of the ozone layer.

My Big Hair

And this is as sexy as it got for me, folks.

It was spiked.  With a half-cup or so of a gel/epoxy hybrid, I could conjure spikes on my head that were awe-inspiring.  They stood proudly at attention, stiff and sharp enough to make a porcupine weep with envy.

It was asymmetrical.  One side looked like the first day of school haircut of a thirteen-year-old boy.  The other side was a rigid bob, the likes of which you’ve probably seen on the head of the woman staffing your bank’s drive through window.

And, it was dyed.  For a while, it was the color of black cherry jello.  Petey wasn’t a fan.  He complained, “When I married you, you had brown hair.”

After the great pixie battle of 1969, I wasn’t having it.  He, nor anyone else was the boss of my hair. “Oh yeah?  Well when I married you, you had more hair!”

Thanks for your time.

The Miller’s Tale

Paint, wood conditioner, and summer clothing that wrinkles if you look at it funny are the seed’s historical uses.  But until recently, they were definitely not for eating.

The seed to which I refer is flax seeds, or linseeds.

Today, seeds are very popular additions to diets.  Some people argue that they contain all the nutrition that the mature plant or fruit would contain.  I’m not sure they’re quite that magical but they are mighty little nutritional powerhouses.

Let’s look at those flaxseeds.  The alternate name, linseed comes from the Latin nomenclature: Linum usitatissimum.Omega 3 and 6 fatty acids are essential for heart health.  It can prevent heart disease and lessen the chances of heart attack in people with pre-existing heart disease.  The body doesn’t produce fatty acids so we have to procure it from outside sources.  Fish is a really good source, but most of us don’t eat enough.

Some people eat fish oil in the form of dietary supplements.  But, there are two utterly ominous words that I’ve heard in reference to fish oil pills which guarantee that those aquatic tablets will never pass my lips: “fish burps”.Flaxseeds though, have two to four times the amount of omega 3’s that humans need to reap a 30% reduction in the risk of heart-related death.

I’d like to share a couple of quick facts concerning calories.  If you look at the fine print, many nutrition labels are based on a 2000 calories a day diet.  But, unless you’re a professional athlete in training, that number is really high for most people.The simple rule of thumb for daily consumption of calories is ten times the weight to which you aspire.  So, if you want to weigh 150 pounds, you eat 1500 calories.

This number is also necessary to calculate the correct number of fiber grams you need.  Scientists recommend we eat 14 grams of fiber per 1000 calories you consume.  And one tablespoon of flaxseed contains 2.8 grams of fiber.  For me, that one tablespoon is 15% of the fiber I need.

There are two types of fiber in the world, soluble and non-soluble.  Soluble can be broken down during digestion; non-soluble, as the name suggests, does not and passes through your body virtually unchanged.Flaxseeds contain both.  But, to get the soluble fiber, they must be broken down outside your body in a mechanical fashion.  Which means milling.

You can purchase them pre-milled.  But I like the whole seeds in things like fruit salad and tuna or chicken salad.  So I buy them whole.  Whole, they add both flavor and a chewy texture.To get both types of fiber and unlock all the other nutrients, I grind them in an electric coffee grinder which I use exclusively for spices.  You can pick one up for under $20.

Once ground, they can be added to baked goods, salad dressing, yogurt, smoothies, and even something like breading for meat.  You absolutely cannot tell they’re in there and they don’t add any type of weird texture.  The only effect is a slight thickening in liquids, so you may have to thin them slightly.

Most weeks I give you a recipe.  But this week, I offer only information.  Because if you think about it, you can come up with all kinds of dishes to which you can add a solid punch of nutrition.

So you’ve come to the end of the column only to find out that this week it’s a do it yourself-er.So really, thanks very much for your time this week.

Misunderstood and Disrespected

Socrates.

Van Gogh.

Tesla.

All were geniuses ahead of their time.  And all, in one manner or another, were unappreciated by their contemporaries.

For dinner tonight, Petey and I dined on two foods that are also frequently unloved and misjudged: asparagus and duck.The Matthews family has been eating duck for many years.  A correctly cooked breast is very much like a bacon-wrapped, medium-rare fillet mignon, but with more flavor.

My mom, survivor of one too many overly cooked, overly sweet 1970’s duck ala orange hates, hates, hates it.

She cooks her steak to solid gray.  She was also raised to cook meats to dry chalk; so the idea of duck breast with a red center terrifies her. Tonight’s dinner was confit.

Duck confit is duck cooked very slowly in its own fat.  The meat is then pulled off the bone, and used countless ways.

Our confit was cooked, but pale and flaccid.  I removed the skin and cut it into strips.  Then I slowly rendered it.  Once brown and crispy, I placed the quacklings on a paper-towel lined plate, and salted it.  I left the fat in the pan.  I had two big plans for those couple of tablespoons which I had harvested. The first was in rice.

I left in about half the fat, and reheated the skillet.  When it was nice and hot, I placed in a chopped yellow onion, and one cup of uncooked brown rice.  Stirring constantly, I sautéed until rice and onion were starting to brown.I moved the rice and onions to a sauce pan.  Then I poured in 1 ½ cups of chicken stock, and added the cut-up duck.  I covered the pot, set it on medium-low, and let it cook about 50 minutes, or until the liquid was gone and the rice was tender.  Then I let it sit, covered for 10 minutes.

When rice was off heat, I turned my attention to the asparagus.

Years ago, an asparagus farmer had given me a tutorial.

You might as well munch crab grass…

When pencil-thin, the plant is either too young or old and played out.  A fully mature plant in its prime will give you fat stalks the size of your thumb which every knowledgeable asparagus aficionado craves.  When I see restaurants trying to pawn off limp emaciated veg, it really makes me angry.

The two main reasons why many people don’t like the vegetable are the serving of unsuitably immature stalks and overcooking it to mush.

“Don’t-bee” asparagus.

Cooked asparagus should still have a crunch to it, otherwise it is slimy and unpleasant.

Tonight I blanched it in heavily salted water.  Once it turned bright green, I removed it to salted ice water to stop the cooking.  When it was time to eat, I poured the last bit of duck fat into the skillet and turned it on medium-high.  I seasoned the asparagus, then cooked the vegetable until the skin began to blister and char marks appeared.OLYMPUS DIGITAL CAMERAI plated our dinner in shallow bowls.  First in was the chewy brown rice and duck meat.  Over it I laid the charred asparagus spears.  And to make the dish even more decadent, I topped the whole thing with a handful of the rendered skins.

My friend, Chef Chrissie once told me that one couldn’t truly say they didn’t like a specific food unless they eaten it prepared by someone who knows what they’re doing.

Now, if I could only get my mom to show Daffy or Donald, some love.  Heck I’d even settle for Huey, Dewy, or Louie.Donald Duck Family TreeThanks for your time.

Time Marches On

I’m a fan of Walgreens because of two things.

First, as far as I know, they’re the last folks in our Pseudofed-wary world to sell old school Nyquil.  It’s packaged under Walgreen’s label, but it’s that same disgusting red liquid that never fails to quiet your cough and knock your butt out when you have a miserable cold and need some shut-eye.

The other element that I love about Walgreens is that somewhere in every store a portion of an aisle is filled with products, each bearing a bright orange tag.  And that tag informs the shopper that the corresponding item is at a deep discount which is usually 75% off.

You never know what you’ll find.  I got a bento box for The Kid for 4.99.  For Petey, it was a big bag of Cadbury milk chocolate toffee priced at 75 cents.  I scored a big box of oatmeal for $1.50, and at $5 each, I couldn’t resist three pair of fleece-lined leggings. walgreensIt’s a treasure hunt under florescent lights.  The other day when I was in they had fancy little Batman and Superman 8 GB flash drives.  Each was nine dollars and the size of a hushpuppy.

So you’ll understand why the picture I saw last night made me shake my head.

It was a photo from 1956 of a bunch of guys struggling to get this piece of equipment the size of a guest bathroom out of the luggage compartment of a Pam Am airplane.  It had “IBM” stenciled on the top.The “equipment” turned out to be a 5 GB hard drive.  That’s almost 50% less capacity than the superhero drives at Walgreens.

The picture reminded me of learning about UNIVAC in elementary school.  UNIVAC was a computer which filled an entire room and had less processing power than the calculator we bought The Kid for high school math.

All of this brought home to me how the entire world has transformed since I was a child.

First of all, it’s a miracle we made it out alive.I, and every kid I knew rode in the back seat of a car that didn’t even have seat belts, let alone anchored, padded, car seats made of space age polymers.  We rattled around station wagons like BB’s in a Pringles can.  My folks had a VW bug, and when the car was filled with riders, they’d fold me into the little cubby behind the back seat—right above the engine.  I often rode in the same spot in our next car, a pinto; which was eventually recalled due to fiery explosions that occurred when the rear bumper was tapped.

In Puerto Rico, we actually had a party line, in which more than one household shared a circuit.  The phone rang in a particular cadence so that you could tell what house the call was for.

Today long distance and local calls are billed at one flat rate.  Talk to your Aunt Verbena in Altoona for 300 hours a month, or make local calls only; it all costs the same.

But back in the dark ages, calling long distance might necessitate a double mortgage.  A ten-minute call cost the equivalent of about $65.Pill box hats, 15 cent Cokes, and Captain Kangaroo have all gone away, and that’s a crying shame.  But some disappearances are nothing but good.

Like the welcome void of bouffant hair-dos and asbestos oven mitts.  And when was the last time you really wished for leaded gasoline, slide rules, or UHF?Thanks for your time.

Snafu

So you’ve got a game plan for dinner, you get started in the kitchen, and you run into a couple of roadblocks.What do you do?

What.Do.You.Do?

It kinda depends on the roadblocks.

My troubles, luckily, were fixable.  One was of my own making, and one was a little bit my fault, but mostly microbiology.

Let me start back at the beginning.I decided to invent a new pasta bake.  It would be orzo, in an asparagus pesto cream sauce, with peas and spinach, all covered in parmesan breadcrumbs.

I cooked the orzo until it wasn’t quite al dente.

While the orzo was cooking I made a basic cream sauce.

Classic Béchamel

bechamel

¼ cup butter

¼ cup flour

2 cups 2% milk

Salt & pepper

Put a saucepan on medium.  Melt butter and whisk in flour; this is a roux.  Let cook for a couple of minutes, then pour in milk.  Whisk constantly until it thickens and comes to a boil.  Season, taste, and season again.

White sauce is one of the ‘mother’ sauces in classic French cooking.  For the casserole I was making, I stirred in ¼ cup of grated Parmesan, a couple tablespoons of snipped Chinese chives, and 10 good gratings of nutmeg.

When I made the roux, I was afraid I’d made too much, so I discarded a little.  Then of course, I realized I actually needed it thinner so that the finished dish wasn’t dry.

Oops—snafu #1.

I was planning to put fresh spinach into the bake.  I’d wilt it in the microwave, squeeze out the water, then chop it.  Instead, I put four big handfuls of raw spinach into the hot béchamel.  This thinned the sauce. Next, I planned on adding half of a jar of asparagus pesto which I had in the fridge.  I unscrewed the lid and looked inside.  Right on top was a big ole spot of mold. I guess I’d had it for much longer than I thought.

Oops—snafu #2.

After some regret and self-recrimination, I grabbed my jar of preserved lemons and a pack of fresh dill from the produce drawer.  I diced up a few lemon slices and chopped about a tablespoon of dill.  I stirred them into my sauce.  This approximated the slightly sour herbaceousness.

lemon-dill

Green orzo bake

green-orzo-bake1 batch béchamel, adjusted as above

1 cup frozen peas, unthawed

½ pound orzo, undercooked by about 2 minutes

3 slices multigrain bread, toasted, and ground in food processor

¼ cup grated Parmesan, in addition to the cheese in the sauce

1 tablespoon olive oil

Salt & pepper

Preheat oven to 350 degrees.  Grease an 8X8 casserole dish.  Mix together the first three ingredients and pour into dish, smoothing the top.

Mix together breadcrumbs, cheese, and olive oil.  Sprinkle over top.

Bake for 45 minutes, spinning dish halfway through baking.  Let stand for 10 minutes after removing from oven.  Serves 4-6.OLYMPUS DIGITAL CAMERAA couple nights later we had the leftovers.  I added ½ cup more milk, and a cup of some grilled chicken breast I’d picked up at Trader Joe’s.  I stirred it all together, but even without the crispy breadcrumbs on top it was pretty tasty.

Whenever I make a new recipe, I always warn Petey that there’s a possibility we will instead be dining on peanut butter and jelly.

This time, I was able to pull out a “W” for this meal; which is great, because, you know, I’m not too sure that Petey even likes PBJ.

I’ll bet if an eighteen-year-old Swedish bikini model served him this, he’d give up pork chops for this PBJ.

Thanks for your time.

 

Golden Brown & Ducky

Every year The Kid and I get some type of expensive or hard-to-find food item for Christmas.

Some years it’s heritage grits from Anson Mills in South Carolina.  Some years it’s vanilla beans.  But every year Santa brings me some kind of indulgent eatable.One day, while visiting the North Pole Costco with Mrs. Claus, the jolly, pink-cheeked couple spied split ducks, pre-cooked and vacuum-wrapped.  Knowing how much The Kid and I enjoy duck, on Christmas day, we each found a duck under the tree.  Each half came with a plastic pouch of orange sauce which was pretty much just sugar and orange food coloring.

The pouches were discarded as quickly and carefully as if they were glowing packets of strontium 90.

For New Year ’s Day I made what has become kind of a tradition for dinner.  Creamy, buttery Anson Mills grits, black-eyed peas cooked with bacon, and a mound of sautéed spinach.  It’s warm, comforting, and hey, if the universe wants to give me good luck and piles of money in the New Year, who am I to argue?As always, I made too many grits.  I decided to pour them into a square vessel and spread them out as smoothly as possible—I had a kind of an idea.  I also had some spinach left which was saved as well.

A few days ago I took one of the packs of duck out of the freezer.  More of the idea had coalesced.The plan was to cut the grits into two pieces, and grill them in a frying pan with a butter.  The center would be creamy, with a browned, crusty outside.  I would then warm the duck in some sort of sauce, lay it on the grits, and top the whole shebang with the reheated spinach.

Later that night I was still thinking about what kind of sauce for the duck.  Duck is really rich, and the grits are rich and creamy, too, so I didn’t want anything heavy and fatty.  I decided to shred the duck, and put it into a saucepan with some Sweet Baby Rae’s barbecue sauce.  There’s lots of flavor, but not fat.  Also, I thought the vinegar in the sauce would, along with the lemony spinach, help cut the richness.The duck came on the bone, with the skin on, which was pretty flabby and anemic. This was actually good news because that meant that the fat had not rendered out.  I pulled the meat off the one, and sliced the skin into strips. I laid it in a cold skillet and cooked it on medium-low until all the fat had rendered out and the skin was golden and crispy.  If this had been pork skin, it would have been called cracklings.

I called it “quacklings”.OLYMPUS DIGITAL CAMERAI salted the crispy bits and gave them to Petey.  That man ate every single piece.

I ended up with a couple tablespoons of duck fat.  Chef-type folk love this stuff and even call it ‘liquid gold’.  It makes the best fried or roasted potatoes you’ve ever eaten.  I was going to put it in the fridge and with the fat from the second half of the duck, do something potato-ey with it.

Then I glanced at the grit cakes I was preparing to toast in butter, and had a better idea.  Let me tell you, grits are good.  Anson Mills grits slow-cooked with loads of butter are darn good.  Pan frying them into cakes with butter would have been great.But cooking those puppies in duck fat were astonishing.  I cooked the first side covered, to make sure they were warmed through.  I uncovered the skillet and flipped them.  When that side was golden brown I plated.

The duck which had crispy, mahogany-colored caramelized bits went on next.  Then the whole thing was topped with sautéed spinach.

It was darn good.  Petey and I both cleaned our plates.

I’ve gotta say; if I were a duck, I wouldn’t feel that my life was in vain to have ended up in a dish like that. Aside from all the being killed and eaten thing, of course.

Thanks for your time.

Let’s Go Crazy, Let’s Get Nuts!

Remember when pistachios were red?

When I was a little kid, pistachios came in bright red shells.  You could always tell when somebody had been into the pistachios.  There was no hiding it.  Fingers, mouths, and faces were stained an unnatural cherry.

The reason why they were red was because Iran was our major source for pistachios.  The producers dyed the shells to hide stains and imperfections.  After the Iran hostage crisis in 1979, the American government imposed sanctions on the nation.

No red pistachios for you!

And when the disco-era ban on anything Iranian was in effect, pistachio trees in California, which had been planted in the 1800’s, flourished, and replaced the nuts from overseas.  Due to time-sensitive handling, the shells remain pristine, and consequently, retain their natural hue.

Now it’s a lot harder to tell whose hands have been in the nut jar.

Poor Petey is one of those kids whose birthday falls right after the holidays, so we always try to make a fuss.  I cook his favorites for dinner, and we make or buy him something very special for his gift.

The Kid and I had planned on making a coconut cake, but both of us are pretty coconut-phobic, so we decided to make him another sweet treat which had a certain level of difficulty.  I could whip him up a batch of brownies in ten minutes—we wanted something which had expensive ingredients, and a high possibility of failure, so he could taste our loving efforts in every bite.I may have mentioned it before, but the man has a prodigious sweet tooth.  He had to be the kind of toddler you’d find digging a spoon into a 5-pound bag of Domino.

We decided, because cooking sugar can be tricky, to make him nut brittle.  And because a large bag of the shelled version runs around twenty dollars, we’d use pistachios.  Folks, we were cooking without a net.

We based it on a recipe from Food and Wine magazine.  But all brittle recipes are basically the same, with just a few variations of flavoring and finishing.

Petey’s Pistachio Birthday Brittlepistachio-brittle2 cups sugar

½ cup water

1 stick unsalted butter

1/3 cup light corn syrup

2 teaspoons vanilla

½ teaspoon baking soda

2 cups pistachios

Large, flaked sea salt

Prepare baking sheet.  Grease a large rimmed sheet.  Cover with parchment paper and grease paper, as well.

In a large saucepan, combine sugar, water, butter and corn syrup and bring to boil. Cook over moderately high heat, stirring occasionally, until the caramel is light brown and registers 300 on candy thermometer.  Remove from heat and carefully stir in baking soda and vanilla. The mixture will bubble. Stir in nuts, then immediately scrape the brittle onto baking sheet. Using a greased silicone spatula or a greased offset spatula (The Kid and I worked together, so used both), spread brittle into thin, even layer.  Sprinkle with salt. Let cool completely, about 30 minutes. Break brittle into large shards.OLYMPUS DIGITAL CAMERAThe Kid has a genius trick from culinary school to clean pot and tools.  Fill the pot with water, place in all the tools used (including candy thermometer) and put on burner set to medium high.  By the time the water comes to a simmer, the sugar will be re-melted and wash right off.

It turned out beautiful and delicious.  I guess growth in middle age is possible.  It’s been five days since his birthday, and Petey still has some left.  Not much, but some. Thanks for your time.

Betting On Yes

“Some days you get the bear and some days the bear gets you.”, Commander William T. Riker, USS Enterprise NCC-1701D.In the last week, I got a refund at CVS for a faulty tube of mascara, and the manufacturer sent me a gift certificate for more than I had originally spent, as well as free shipping to order directly from their website.

My MP3 player, which I’d purchased 5 months ago, stopped working.  The Amazon seller sent me a brand new replacement, which was fully charged right out of the box.  He also told me to keep the old one.

And, due to a computer glitch and a misquoted fee, I was able to negotiate my co-pay from a trip to the Emergency Room from $250 to $35.

This week I got the bear.On average, I would say that I get the bear about 75-80% of the time.  Very rarely am I completely rebuffed and rejected when I have an issue with a company or product.

I’m not unusually special or charming.  I’m not an attorney, nor do I have one on retainer.  And, I’m not scary or violent.  So, how do I end up with refunds, apologies, and satisfaction while other people wind up on the receiving end of negativity and frustration?

I was in the library one day, and the guy working checkout informed a patron that a lost card replacement would cost $5.

The woman next in line lost her ever-loving mind.  She did a good five minutes on how the entire system was rigged against the little guy.  How every time she came in, she saw some other poor, benighted soul jacked by the man.What this irate woman failed to realize was that the employee in whom she was taking such joy in pummeling, was not ‘the man’.  This guy had no more say in library policy than the books we were borrowing.  He had no authority to waive that fee.

That episode illustrates two important things to remember when you decide it’s time to take a stand.

First, and most importantly, the person that is on the front lines, the first to hear your issue, will almost never be the one who makes the rules, and can make things right for you.  But, this is the gatekeeper.  This person is the one who will either plead your case or see to it that your case is ended before it ever gets started.  You are wise to be genuinely kind and respectful.  Frequently this attitude will persuade them to act as your advocate.

Mr. B, Gentleman Rapper (Left) vs the original, witty, talented genius that is Professor Elemental

Secondly, if you’re spoiling for a fight, take up boxing, or throw down with a rap battle (The east coast-west coast thing is still pretty volatile, I hear. Or maybe hip-hop versus chap-hop).  If you approach this encounter with anger, threats, and abuse, rarely will things go your way.

Rather, express your bewilderment and disappointment.  How could such a thing happen with a company or product you’ve used for years and believe in?  Explain how this completely uncharacteristic, unfortunate event has impacted your life.  You want an empathetic ear to help you overcome an injustice, not a punching bag to abuse.

And, these are not tactics to get free stuff.  This advice is to redress legitimate grievances.  If you possess a larcenous heart, you deserve nothing—in abundance.

For shame.  Nothing for you.

People don’t get up in the morning looking forward to messing with you.  If you are friendly and reasonable, they will find ten reasons to help you out.  If you have the same complaint but are rude and abusive, they can find 10,000 reasons to shut you down.

Thanks for your time.

DIY Umami

The Kid and I keep rehashing it.  And making no headway; we’re still flummoxed.

We’re not fairies, but is this a great book title or what?

At a get-together over the holidays, The Kid and I were talking about the flavor of bell peppers.

Suddenly, a family member, who shall not be named, piped up, “Bell peppers and celery both have unami.  Unami is a flavor that we (meaning Americans, I guess) discovered a few years ago”.  This person went on to lecture us for about 20 minutes.  And just about every fact delivered was wrong.

First, it’s umami–with an “m”.  Neither bell peppers nor celery contain it.  A Japanese scientist discovered it in 1908.  The U.S., and much of the rest of the world recognized it as the fifth taste in the early eighties (the other four tastes are; sweet, sour, bitter, and salty).

zombie-2

The Kid, the night before culinary school started.  I thought about using this demented face for our Christmas card.

The Kid and I did a lot of smiling and nodding.  But we’re honestly puzzled as to why we were treated to this erroneous speech in the first place.  My child graduated from culinary school with two degrees.  And because I both write about food and am obsessed with it, I learn everything I can about it.  We both know from umami.

So, The Kid and I received the gift of confusion for Christmas.  But if I think about the whole episode and its motivation too much it gives me a headache.  I feel like a wind-up toy that bumps into the wall, backs up and repeats until brain damage ensues.

But, I digress, umami’s the subject.

Umami bombs.

There are many foods that are umami-rich.  Tomatoes, soy, mushrooms, and anchovies are but a few.  Trader Joe’s actually sells the flavor, in squeezable tubes.  You can order it online from various sources, as well.

But you can create your own umami paste.  And if you’re the kind of person for which this endeavor sounds interesting, you probably have the majority of the ingredients on-hand.

A word about the ingredients.  I use tomato paste in the tube.  Most grocers now carry it, and I usually find it in the Italian section.  Anchovy paste isn’t quite as ubiquitous, but if they have it, it’s usually in the same spot.  Dark soy is richer, sweeter, and less salty than light soy sauce.  You may also see mushroom soy; it is basically dark soy, so either can be used.

Homemade Umamiumami2 tablespoons tomato paste

1 tablespoon anchovy paste

2-3 tablespoons Parmesano Reggiano, finely shredded

2 teaspoon dark soy

2 teaspoon Worcestershire sauce

2 cloves garlic, peeled

Put everything into a small food processor, or mortar.  Mix until it’s fully incorporated and homogeneous.  Refrigerate for up to a week, or freeze for 3 months.

This packs a big flavor punch, so go easy.  I like it in my herbed potatoes.

Calico Potatoescalico-spuds3-4 pounds of assorted colors of baby potatoes, cut in half

¾ cup water

1 tablespoon chicken base

1 tablespoon umami paste

½ teaspoon dry thyme

¼ cup butter

Salt & pepper to taste

¼ cup chopped fresh parsley

¼ cup snipped fresh chives

Put everything except fresh herbs into large Dutch oven.  Stir, cover and cook on medium until potatoes are tender (15-25 minutes).

Uncover and cook until liquid is gone and the potatoes are glazed with the sauce that’s been created. Pour in fresh herbs and toss until they’re evenly distributed.  Serves 4-6.

This paste can go in most savory dishes.  You can’t really taste it as such, but it adds a savory deliciousness that makes you want to come in for another bite.Thanks for your time.